The Role
This role is rostered across Sunday to Thursday with varying shift times. By applying, you're confirming your availability to work across these days.
As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.
Responsibilities
* Model exceptional customer service, every customer, every time
* Support and guide team to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Support management team to improve financial performance within your department
* Work with back of house team to ensure product availability
* Uphold company standards and deliver store visual excellence
What We're Looking For
* 2-3 years of experience within retail or related industry
* You are passionate about delivering an amazing service experience for our customers
* You have a positive attitude, with capacity to create a motivating environment for your team
* You have excellent time management skills to ensure that daily priorities are executed in a timely manner
* Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
What's in It For You
* Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve and shape your career
* Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
* Access to our attractive staff discount! This can also be used for friends and family
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leavefor full-time employees
Equal Opportunity Statement
JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
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