We are hiring a Front Office Manager for our Kingscliff business.
Company
Holiday Management Co is a holiday letting business that manages 160+ apartments across a number of different properties in NSW.
With unlimited growth opportunities, the business is continuing to expand to reach new heights
Front Office Manager
Qualifications
* Knowledge of Resly PMS is preferred but not essential.
* Strong time management skills and a meticulous attention to detail.
* Excellent verbal, written and interpersonal communication.
* Commitment to continuous improvement and learning.
* Ability to lead a small team in absence of the General Manager.
* Experience in a similar Guest Services/ Receptionist role preferred but not essential.
Responsibilities
Providing all guests with superior service standards, ensuring an exceptional guest experience at our business.
Organising the day-to-day operation of the accommodation division including housekeeping and maintenance divisions.
Assessing and reviewing guests' preferences, satisfaction and responding to guest enquiries and guest reviews.
Developing and maintaining an excellent working relationship with valued guests and team members.
Working full time on a rotating roster.
Training and developing team members.
What we are offering
* Full Time Role
* Career Development opportunity in a fast growing business.
* A fun, fast paced work environment.
Application questions
* How many years' experience do you have as a Front Office Manager?
* Are you available to work on a rotating roster?
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver's licence?
* Do you have customer service experience?
* How much notice are you required to give your current employer?
* What's your expected annual base salary?
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