Client Experience and Growth | Sr. Vice President
12-15
Head Office
Full-Time
About OML:
Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment, and in the artist-creator community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India's independent music and comedy scene from the ground up. We won the first-ever Branded Content and Entertainment Cannes Lion for 'Dewarists' and have been the first homegrown content business to have a strong footprint in over 22 countries.
Our businesses include:
* Move Over: OML's creative agency on a mission to bury the boring. Turning ads into entertainment people actually want to watch, share, and talk about. We help brands act like creators and build fandoms, not just followings.
* Hypothesis: One of India's fastest growing creator-first & influencer marketing agencies, specializing in data-driven solutions to connect brands with the right audiences
* OML Talent: OML's legacy business representing over 90+ of the most influential creators, comedians, writers, and storytellers shaping India's entertainment landscape.
* OML Studios: India's premier production house developing original IPs for leading OTT platforms. Also helps brands conceptualise and produce original IPs, manage syndication and licensing.
* EighteenSixtyTwo: Bacardi's offsite content and advertising agency, with campaigns in 20+ countries, delivering top-tier creative and content marketing solutions.
* OML Sports: A creative content studio crafting high-impact ads, social media campaigns, and sportainment content for leading teams and leagues. We bring sports stories to life with innovative formats and audience-first storytelling.
About Move Over:
Move Over is not trying to be another ad agency.
We exist to bury the boring .
We believe brands need to behave like creators.
We build ideas that live in culture, not just campaigns that fill calendars.
We're early. Which means:
* No safety nets
Just a real opportunity to build something that matters.
Role Summary:
This role will lead Account Management at Move Over, with a mandate that goes far beyond traditional servicing. The role sits at the intersection of business growth, client leadership, strategy, operations, and creative excellence, helping shape both the agency's trajectory and the partnerships we build.
The individual will be responsible for driving long-term client relationships, unlocking growth across existing and new businesses, and positioning Move Over as a modern creative partner built for culture-first brands. Alongside leading key accounts, this role will help build scalable systems, strengthen cross-functional collaboration, mentor high-performing teams, and push for work that is culturally relevant, strategically sharp, and commercially impactful.
This is a leadership role for someone excited by the opportunity to help build and scale a new-age agency with ambition, intent, and influence.
Key responsibilities:
1. Build Indispensable Client Partnerships
* Develop relationships that move beyond transactional engagement into long-term strategic partnerships
* Become a trusted advisor to senior client stakeholders across business and marketing functions
* Build a strong understanding of client businesses, categories, objectives, and growth challenges
* Drive long-term value creation through strategic thinking and proactive problem-solving
2. Drive Account Growth & Client Expansion
* Take end-to-end ownership of account growth, revenue, and overall business health
* Identify opportunities to expand scope, deepen partnerships, and drive incremental revenue
* Lead commercial conversations, negotiations, and deal structuring with confidence
* Operate with a strong understanding of profitability, business priorities, and sustainable growth
* Identify and cultivate new business opportunities through relationships and strategic outreach
* Lead pitches and drive the overall business development process
* Identify areas where Move Over can create differentiated value in the market
* Contribute to the agency's positioning, growth strategy, and market presence
4. Build Scalable Structures & Processes
* Establish clear and effective ways of working across teams and clients
* Create operational clarity across briefs, timelines, deliverables, and workflows
* Introduce processes that improve efficiency while retaining agility and creative momentum
* Build systems and structures that support long-term scale and consistency
* Build, mentor, and lead a strong account management team
* Create a culture of accountability, ownership, and high standards
* Encourage strategic thinking and proactive problem-solving across levels
* Support team growth through guidance, feedback, and capability building
6. Drive Creative & Strategic Excellence
* Champion work that is culturally relevant, strategically sharp, and platform-native
* Collaborate closely with creative and strategy teams to elevate the quality of output
* Push teams beyond expected solutions to deliver impactful and differentiated work
* Balance creative ambition with effectiveness, executional excellence, and business outcomes
What Success Looks Like
In 4 months: You've taken ownership of the existing client portfolio, met every major stakeholder, and built a clear point of view on what's working and what isn't. Your team knows where the bar is.
In 6 months, revenue from existing accounts has started growing. The team is operating with sharper structure. We've won at least one new account that we wouldn't have without you.
In 16 months: You've built Move Over's client business into one of the most respected in the country. The team is deeper, the work is sharper, and we're proud of the work we're putting out.
What We're Looking For:
Mindset
* Enterprising. You don't wait for things to be handed to you
* Ambitious. You want to build something meaningful, not just do a job
* Self-driven. You don't need structure to function; you create it
* Slightly impatient with mediocrity
Experience & Thinking
* 12-15 years in advertising/ digital / content-led agencies
* Strong understanding of how modern advertising works (social-first, creator-led, platform-native thinking)
* Exposure to both brand building and business conversations
* Experience in growing accounts, not just managing them
What Will Set You Apart
* You're bored with how large agencies operate
* You've felt the gap between what clients need and what agencies deliver
* You care about the work, but also understand the business behind it
* You are confident and have engaged with senior client stakeholders and are capable of leading high-value business conversations.
How Success Will Be Measured
* Depth and longevity of client relationships
* Quality and cultural relevance of work
* Ability to build systems that scale
* Strength and independence of your team
* Revenue growth and quality of business brought in
What This Role Is Not
* Not a coordination-heavy job
* Not for someone who needs five layers of approval to move
* Not for someone who treats creative as something downstream of servicing
What This Role Can Become
* A core leadership role in shaping Move Over
* A chance to build a business, not just run accounts
* A seat at the table as we scale
Final Thought
Most agencies will give you a title.
Very few will give you the chance to build something from scratch and own it .
This is the latter.
Our values:
* We build opportunities for our artists, brands and fans; and it's important for us to be reliable and efficient
* We demonstrate honesty, excellence and commitment to success
* 'It's not my job' is not part of our vocabulary, we even stuff envelopes
* We make mistakes, but only to learn from them to build resilience
* We take care of ourselves and our colleagues
* We are our own managers
* We are committed to equality and inclusion
* We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviours where possible
Thank you!
Thank you for taking the time to go through the opportunity we have to offer.
If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates)
We will get in touch with you if your profile gets shortlisted.
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