Are you organised, proactive, and customer-focused? We’re looking for an energetic Office Coordinator and Customer Support professional to join our dynamic team. In this role, you'll be the backbone of our office operations and the first point of contact for our valued clients and partners.
Overview
Based in Wangaratta, Arboressence is a leading provider of professional arboriculture tree services, environmental land management and expert consultancy, ensuring best value to our clients across Victoria’s north-east and southern NSW.
Our purpose - we help people see the value of trees.
Our vision - a greener future where people are connected with trees and green spaces.
Our mission - we maximize the benefits of trees for communities.
We are a dynamic team focused on delivering high-quality arboriculture services and environmental management.
Key Responsibilities
- Manage daily office operations and administrative tasks
- Provide exceptional customer support via phone, email, and in-person
- Maintain accurate records of jobs, equipment, and client communications
- Support coordination of team training
- Contribute to internal reporting and data tracking
- Assist with invoicing, quotations, and other administrative tasks
- Collaborate with team members to ensure smooth workflow
What We're Looking For
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Problem-solving mindset and a positive attitude
- Previous experience in office administration or customer support
- Proficiency in MS Office and familiarity with CRM systems
- High level of accuracy and attention to detail
- Passion for trees and the natural environment is a plus
We Offer
- A vibrant, supportive work environment
- Opportunities for growth and development
- Market-competitive salary and benefits
- The chance to be a vital part of our team!
To Apply
If you would like to join a passionate team of people and feel that this role could be the one for you, send your cover letter detailing a little about you and why you're the right fit along with your resume to or if you would like to request a copy of the position description.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Business Consulting and Services
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