At Hotel Group is currently seeking highly motivated, well-presented, energetic person who enjoys providing great service with a smile, to join our team as a Full Time Guest Service Agent. You will be able to work a flexible roster, which includes regular weekends. Only short listed candidates will be contacted, local resident highly regarded.
Duties and responsibilities
* General front office duties – checking guests in & out
* Maintaining guest's accounts with accuracy
* Ensure a very high level of customer service is constantly maintained
* Maintain good communication and work relationships in all hotel areas and with all properties
* Processing large volumes of reservations in a timely and professional manner
* Timely email management
The successful candidate will have
* Positive and "Can Do" attitude, strong work ethic and ability to work in a team
* Excellent interpersonal and communication skills
* Commitment to delivering a high level of customer service
* Flexibility to respond to a variety of different work situations
* The ability to multi task and demonstrate initiative
* Excellent computer skills in the Office Suite
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