Join a dynamic mental health team delivering urgent care, triage, and support across the community.
Remuneration: $74,317 - $138,482 per annum (dependent on qualifications) + superannuation + salary packaging.
Location: Hunter New England Mental Health Intake Service.
Employment Type: Permanent Full Time.
Position Classification: Clinical Psychologist, Counsellor Level 3, Dietitian Level 3, Occupational Therapist Level 3, Psychologist, Registered Nurse, Social Worker Level 3.
Requisition ID: REQ665790.
Applications Close: Wednesday 17th June 2026.
This is a Level 3 position. However, if there are no appropriate Level 3 applicants, applications from Level 1 and 2 will be considered. The selection criteria reflects the requirements for a Level 3 applicant. Responses from Level 1 or 2 applicants need to demonstrate their level of competence with regard to the same criteria and their ability to work towards Level 3. The expected performance of the incumbent will be commensurate with the applicant's years of experience and current level at commencement of appointment. The incumbent will work towards meeting the criteria for Level 3.
About the Role
This crucial role will see you provide assistance to all callers at the first point of contact, conduct mental health triage and/or assessment, and ensure smooth and efficient transfer of care for people experiencing mental health concerns and their families/carers.
As a part of the Northern Mental Health Emergency Care – Rural Access Program (NMHEC – RAP), you will engage in telehealth assessments for rural emergency departments across the district. You will also be a part of our first responder program, where you will play a vital role in supporting police and ambulance services to complete triage in the community, via telehealth. Additionally, you will respond to, and process, incoming referrals through Hunter New England Mental Health.
To aid your success in this role, you will receive comprehensive orientation and continued training to allow you to develop your skills. We are excited to help you thrive in your career!
About You
We are looking for someone with knowledge and skills in mental health assessment and triage, and the ability to manage competing demands and prioritise workload.
You should be confident in communicating and working effectively in a multidisciplinary team environment to achieve optimal outcomes for consumers and their families/carers.
Requirements
* Must hold a qualification: Occupational Therapy, Psychology, Nursing, Social Work, Nutrition and Dietetics, Counsellor (Degree in Bachelor of Health Science Mental health, Djirruwang Program) which provides eligibility or membership of the relevant professional association / provisional or general registration through the Australian Health Practitioner Regulation Agency.
What We Offer
* Sustainable Healthcare: Together towards zero
* Proximity to shopping and other services
* ADO's each month for full time employees
* Salary packaging options
* Fitness Passport
* Employee Assistance Program (EAP) for staff and family members
* Opportunity to work and collaborate with a range of non-clinical and clinical professionals
Additional Information
* To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
* Job share / part time arrangements will be considered.
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (https://bit.ly/3vL5fq2).
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit https://bit.ly/HNEHealthSteppingUp.
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
For role related queries or questions contact Madison Watts on Madison.Watts@health.nsw.gov.au.
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