Department: Child Protection and Permanency
Location: Lismore, NSW, AU, 2480
Casework Support Worker
Temporary 12 months full time
Grade 3/4: $84,659 - $92,701 pa plus superannuation and annual leave loading
Your role
As a Casework Support Worker, you will help caseworkers in their day‐to‐day work supporting children, young people, families and communities in varied and challenging circumstances.
What you'll do
* Assist caseworkers prepare documentation and help with case planning for children and young people.
* Source and share information about families and make relevant referrals and appointments.
* Maintain timely client and casework records, including client information system records.
* Supervise "low risk" family visits and prepare summary reports which accurately record observations.
What we're looking for
* Some community work experience in working with vulnerable and diverse groups.
* Strong record‐keeping experience or willingness to learn.
* A competent understanding of the work of caseworkers and complex, challenging situations for disadvantaged families.
* A TAFE diploma in a relevant field, welfare/community services and/or relevant work experience deemed equivalent.
* A valid driver's licence; occasional travel is required.
Pre‐employment checks
* National Criminal History Record Check in accordance with the Disability Inclusion Act 2014.
* Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
What we offer
* A challenging and rewarding career.
* Flexible, autonomous work environment.
* Competitive pay and conditions.
* Training and development opportunities to build and maintain capabilities.
* Health & Wellbeing and Employee Assistance Programs.
Applications close Sunday, 10 May 2026 at 11:59pm AEST.
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
Other Information: A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
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