Overview
Bundaleer (WA) Pty Ltd ATF Bundaleer Trust – Midland WA
Midland Consulting Rooms is a private specialist practice that provides exceptional services to patients with complex pain problems, secretarial support to other specialists/ allied health professionals and anaesthetic billing.
We are seeking a part-time medical receptionist to join our team, initially working 2 days/week. There is an anticipated increase in hours to provide additional coverage during a maternity leave period. Following this, the ongoing work arrangement and hours will be determined based on practice requirements and mutual agreement.
Qualifications
* GP medical reception or medical secretarial experience essential
* Experience using a practice management software package (eg. Genie). Training will be provided on Shexie software
* Ability to work as part of a multi-disciplinary team
* Reliable and hard working
* Exceptional customer service and the ability to deal with difficult situations
* Ability to multitask and prioritise tasks in a fast paced business
* Excellent communication and time management skills
* High level attention to detail, professionalism and initiative
* Flexibility to provide holiday/ sick cover
* Knowledge of patient privacy obligations and a commitment to ethical behaviour and conduct
Responsibilities
* Greet patients and all visitors in a professional and courteous manner
* Attend to all patient enquiries via phone, email and in person
* Book patient appointments and co-ordinate hospital procedure lists/ booking forms
* Deal with referring doctors, hospital staff, pharmacists etc. courteously and helpfully
* Accurately invoice Medicare, Private Health Funds, Workcover etc
* Chase all outstanding payments from Health Funds, patients etc
* Entering and scanning patient data and documents
* Sending and receiving emails and electronic faxes
* Support the day to day operations of the practice
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