Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and empower customers by identifying the products and services they need.
Responsibilities
* Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.
* Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Use consultative selling skills to meet and exceed sales targets and KPIs.
* Collaborate closely with your team to create a welcoming environment and support store goals.
Salary and Benefits
* 12% superannuation.
* 10% variable remuneration (first 2 months guaranteed while learning on board).
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional leave.
* Training & career growth: Access to over 17,000 learning programs with LinkedIn Learning.
* Flexibility: Flexible working hours and a supportive approach to parental leave.
* Recognition & rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive culture: Diverse and inclusive team environment.
Qualifications & Requirements
* Great communication skills – natural at connecting with people and making their day better.
* Solution-oriented approach – thinking on your feet and tailoring solutions for each customer.
* Sales drive – motivated to achieve and exceed sales targets and KPIs.
* Passion for learning – eager to grow and develop skills.
* Resilience and positivity – can-do attitude, even when busy.
* Customer-facing experience – previous experience is a plus but not required.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr