We are seeking a talented individual to join our Marine (Pacific) Insurance team at Marsh Australia. This role will be based in the Sydney office. This is a full‐time, hybrid role that requires working at least three days a week in the office.
This role is pivotal in driving growth, profitability, and client satisfaction for a portfolio of marine accounts. If you are passionate about building client relationships and delivering exceptional service, we want to hear from you!
Responsibilities
* Manage all aspects of a portfolio of Marine insurance accounts, including managing monthly bordereaux processes and compliance requirements of these which are operated under an insurer delegation authority.
* Manage renewal and service cycles, ensuring that a high degree of quality customer service is provided to all clients at all times and complete adherence to the principles of the Marsh client first principles.
* Conduct risk assessment, quotation slip preparation, placement and negotiations. Assist colleagues within the APAC region in policy administration, claims support, client billing and monitoring/inputting via MShare, MPower, M360, and Camunda platforms.
* Work productively alongside the Team Leader, Senior Account Executive, and operations teams to positively contribute to the delivery of client retention and growth targets, through clear and effective communication, proactive planning, delivery and expectation management, and effective and quality workload delivery.
* Contribute towards the Company's profit objectives through the effective management and attainment of revenue budgets. Consistently grow the portfolio of accounts through proactive new business contribution and cross‐sell initiatives.
* Contribute towards achieving Team business plans and objectives, and achievement of those.
* Create quality underwriting submissions and effectively negotiate with insurers and other stakeholders.
Qualifications
* Minimum of 2+ years' experience in marine insurance broking with a developing understanding of business and organizational risk management.
* Proven track record of managing client accounts and client engagement.
* Exceptional communication, influencing, and negotiation skills.
* Ideally Diploma in Financial Services (Insurance Broking) or a degree in a related field.
* Must have Qualified Practicing Insurance Broker (NIBA) or Senior Associate (ANZIIF).
What Makes You Stand Out
* Proven client service excellence with a focus on delivering technical, strategic, and consultative support.
* Strong adaptability to change, with an understanding of environmental, financial, and regulatory factors affecting clients.
* Solid business acumen and planning skills to craft and execute effective action plans.
* Initiative and self‐motivation to work autonomously while supporting team goals.
* Exceptional communication skills for effective engagement with stakeholders.
Why Join Our Team
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‐being.
Equal‐Opportunity Employer
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and career development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‐based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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