Overview
Make a difference as a
Sales & Service Consultant.
WFI
is insurance you can have a career with. Part of Insurance Australia Group (known as IAG), we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.
Your Role
We're looking for a
Sales & Service Consultant
to join our community-minded WFI team in
Dja Dja Wurrung Country (Bendigo)
.
You'll support new and existing clients with their insurance needs, always putting the customer first. At WFI, we're proud to be known as "Great people to know" who offer "insurance you can shake hands with" and you'll help uphold that trusted reputation.
As part of the IAG family of brands, we offer opportunities for growth, supportive leadership, flexibility, and a collaborative team environment.
This is a
full-time, permanent role.
In your first six months, you'll complete the ANZIIF Tier 2 General Insurance Compliance certification while working from our Bendigo office to receive supervised training. Hybrid work options may be considered after this period, based on business needs.
About You
You bring strong communication, empathy, and resilience—and a passion for helping your community. We're looking for someone who is:
Experienced in customer service (face-to-face or phone-based)
Tech-savvy and confident using multiple systems
Decisive and able to follow business processes
Skilled in rapport-building and active listening
Self-motivated with great attention to detail
Reliable, accountable, and eager to grow
Benefits
Boosted superannuation with 13% as standard
Up to 50% off personal insurance
5 myLeave days per year on top of annual leave
Industry-leading 20 weeks paid parental leave for both primary and secondary carers
Dedicated career growth programs, including the award-winning IAG Academy
Discounts on everyday and special occasion items
Employment type eligibility criteria apply*
About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We're ready for you. Apply today.
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