Mercy Aged and Community Care Ltd is seeking a Service Desk Analyst to provide first-level IT support both over the phone and onsite, working closely with clinical and business teams. This full-time position offers a hybrid work model from North Richmond.
The ideal candidate will have a strong background in technical support, demonstrating communication skills and experience in a fast-paced environment. ITIL awareness and familiarity with ServiceNow are highly regarded for this role.
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