Add expected salary to your profile for insights
Head of Nursing Workforce
Lumia Care | National Scope
Lead a national nursing workforce. Drive performance, not just people.
At Lumia Care, workforce performance directly impacts the quality, continuity and reliability of care across aged care, community and acute environments.
We're seeking a Head of Nursing Workforce to lead and optimise our national nursing agency operations, ensuring the right clinicians are deployed at the right time, at the right cost, with full compliance.
This is a senior operational leadership role, focused on workforce performance, deployment and commercial outcomes.
It is best suited to leaders with experience in high-volume, performance-driven workforce environments, rather than purely clinical leadership roles.
Key Accountabilities
Workforce Supply & Deployment
* Ensure reliable, responsive supply aligned to demand
* Maintain visibility of workforce availability and service gaps
* Drive national shift fulfilment and utilisation
Operational Performance
* Own key metrics including fill rates, utilisation and cancellations
* Identify and resolve regional performance gaps
* Maintain consistent service delivery standards
Commercial Performance
* Manage workforce economics (cost vs billable rates, margin per shift)
* Support pricing and contract performance
* Balance service delivery with cost discipline
Recruitment & Pipeline Alignment
* Oversee pipeline strength and activation rates
* Align recruitment, onboarding and operations to reduce time to deploy
* Ensure pipeline depth meets forecast demand
Governance & Compliance
* Ensure full workforce compliance prior to deployment
* Oversee credentialing, audit readiness and clinical risk
* Maintain strong quality and safety standards
Leadership
* Lead and develop workforce and operations leaders
* Build a culture of accountability and performance
* Standardise operating rhythms across regions
What Success Looks Like
* Consistent workforce supply aligned to demand
* High fill rates and utilisation
* Strong margin and cost control
* Fully compliant, audit-ready workforce
* Clear performance visibility and insights
* Engaged, accountable teams
What You Bring Experience
* Senior leadership in healthcare workforce, agency or large-scale staffing models
* Proven experience managing high-volume, multi-site operations
* Strong understanding of nursing workforce dynamics
Capability
* Data-driven, able to translate metrics into action
* Strong commercial acumen
* Deep understanding of compliance and governance
* Able to operate strategically and execute effectively
Leadership
* Builds clarity, accountability and consistency
* Comfortable leading in complex, fast-paced environments
* Balances performance with care quality and safety
Qualifications
* Relevant tertiary qualification (healthcare, nursing, business or similar)
* Postgraduate qualifications highly regarded
Why Lumia Care At Lumia Care, safe, person-centred care is not a statement, it is a system. This role offers the opportunity to shape how nursing workforce delivery operates at scale, directly influencing both client outcomes and organisational performance. Apply If you're ready to lead a workforce function where performance, accountability and care outcomes are tightly connected, we'd welcome your application.Unlock job insights
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Head of Nursing? What's your expected annual base salary? How much notice are you required to give your current employer? Have you led a high-volume workforce operation (e.g. agency staffing, rostering, or shift-based workforce delivery) at scale? If yes, please elaborate. Have you been directly accountable for workforce performance metrics such as fill rates, utilisation, or shift coverage? If yes, please elaborate. Have you managed workforce-related financial performance (e.g. margin, cost per hour, cost-to-serve, or revenue alignment)? If yes, please elaborate.
Director of Nursing Desk - Medical Recruitment
Sydney NSW
11d ago
Researching careers? Find all the information and tips you need on career advice.
#J-18808-Ljbffr