The Role
* Lead, motivate, and inspire employees to achieve sales targets
* Support in overseeing day-to-day operations ensuring the store is operating smoothly
* Coach employees on KPI’s on a weekly basis
* As required, assist the Store Manager with reporting
* Support interviews, training and on-boarding of new employees
* Monitor employee selling skills and identify any opportunities for improvement
* Uphold all company and brand policies and procedures
* Ensure the visual merchandising guidelines are adhered to
* Assist with inventory management and stock procedures
* Handle escalated customer complaints
* Uphold the highest level of professionalism and customer service
Skills & Experience
* Previous experience in an Assistant Manager/supervisory role within a retail environment
* Strong sales skills and ability to motivate others to achieve targets
* Developed customer service skills
* Organised and efficient time management
* Excellent oral and written communication
* Computer literacy skills (Word, Excel, PowerPoint)
* Enthusiastic, self-motivated and ready to lead by example
Perks
* Collaborative and supportive culture
* Generous employee discount across all Swatch Group brands
* Employee referral program with the opportunity to earn a cash reward
* Access to our Employee Assistance Program
* Comprehensive income protection insurance
* Novated leasing opportunities for electric vehicles
* Extensive professional Learning and Development program
* Opportunity to earn incentives on top of your base salary
* Complementary loan watch
How to Apply
Click APPLY to submit your application.
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