**About the Role**
Working at our organisation is not just a job; you are connected to something much bigger. Every position, every person, and every department is here for our community, to make a difference to where we work, live and play.
We strive to create genuine connections within our community. We foster an environment where everyone feels valued, respected and supported.
Key Responsibilities:
* Provide customer service excellence with a commitment to continuous improvement, a true understanding of our customers' needs, and an attitude and desire to serve each customer with efficient, responsive, and friendly service.
* Maintain confidentiality of our information obtained during your employment.
* Perform a range of customer service tasks efficiently and simultaneously.
**Requirements:**
To be successful in this role, you will need:
* Customer Service Training or equivalent relevant work experience.
* Experience in a customer service role.
* Experience in a broad range of administrative functions.
**Benefits:**
Working with us offers many benefits including professional development opportunities, flexible working conditions and a commitment to equal opportunities and an ethical, diverse, and inclusive workplace.
Our conditions of employment support sustainable work-life balance, so we offer flexible working arrangements, a range of leave options and support programs.
We are committed to being a child-safe organisation by creating cultures, adopting strategies and taking action to empower children.