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Senior manager, digital marketing operations

Sydney
Cochlear
Posted: 6 December
Offer description

Senior Manager, Digital Marketing Operations (GTM) Join to apply for the Senior Manager, Digital Marketing Operations (GTM) role at Cochlear.
Cochlear's mission is to help people hear and be heard.
As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing.
We aim to give people the best lifelong hearing experience and access to innovative future technologies.
We collaborate with the industry's best clinical, research and support networks.
That's why more people choose Cochlear than any other hearing implant company.
We're looking for a strategic and operationally minded leader to drive excellence across Cochlear's digital marketing ecosystem.
This role is central to orchestrating digital operations, ensuring seamless execution of go-to-market (GTM) plans, and enabling high-performing, integrated marketing programs across global teams.
About You You are a digital operations specialist with a strategic mindset and a passion for enabling high-performing teams.
You thrive in complex, matrixed environments and bring a structured yet agile approach to campaign planning, team coordination, and performance tracking.
You're a natural collaborator who connects strategy to execution and drives operational transformation.
Key Responsibilities Lead operational planning and execution for global GTM initiatives and product launches.
Drive alignment across digital marketing functions through structured workflows and governance.
Own and optimize digital team operations including ceremonies, BURs, and showcases.
Support the Director, Digital Marketing in executing the global digital strategy and roadmap.
Translate business goals into actionable digital initiatives and lead business case development.
Champion innovation in digital operations, piloting new tools and processes to improve speed-to-market and campaign effectiveness.
Required Skills 7+ years' experience in digital marketing operations or strategy.
Proven experience managing multi-disciplinary digital teams and workflows.
Strong background in campaign planning, performance tracking, and operational governance.
Experience leading transformation projects and implementing scalable processes.
Exceptional stakeholder management and cross-functional collaboration skills.
Strong analytical and commercial acumen with a focus on measurable outcomes.
Familiarity with digital ceremonies, agile marketing practices, and performance frameworks.
Desired Skills Experience in healthcare, medical devices, or regulated industries.
Knowledge of AI readiness and digital innovation practices.
Expertise in demand generation, content operations, and omni-channel execution.
Skilled in balancing global consistency with regional execution.
Strong understanding of customer journey mapping and experience design.
Proficiency in data-driven decision-making and advanced analytics.
How we recognise your contribution We want Cochlear to be a place where our people enjoy coming to work.
Through our internal programs and employee benefits we aim to create an environment where our people will feel valued and supported.
Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
How to apply.
If you are excited about what you have read and would like to be considered for this role then please submit your resume and a covering letter detailing your suitability for this role.
Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Product Management, Medical Equipment Manufacturing At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential.
We offer flexible working arrangements, and we understand flexibility is not the same for everyone.
We're open to a conversation about what flexibility means for you.
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