Job Title:
Test Administrator
As a Casual Test Administrator, you will be part of a dynamic team that delivers high-stake exams to professionals and industries worldwide.
You will work in a great environment to start or grow your career, providing an exceptional customer service and secure exam delivery environment.
Key Responsibilities:
* Providing exceptional customer service and secure exam delivery environment
* Complying with all testing procedures and strictly adhering to company policies
* Checking and verifying candidate's identification against test registration
* Explaining exam procedures and proctoring/invigilating candidates while testing
* Troubleshooting technical issues with internal departments
* Escalating policy breaches to relevant business personnel
* Performing light housekeeping duties and other ad hoc tasks as directed
Required Skills and Qualifications:
* A High school diploma or equivalent required
* Minimum 1 year customer service experience preferred
* Experience proctoring or invigilating exams highly desirable
* Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook)
* Must be able to sit for long periods, bend and lift 20 lbs independently
* Comfortable in quiet testing environment, hearing soft voices, seeing details from distance
Core Competencies:
* Detail Oriented
* Communication Skills
* Problem Solving
* Customer Focus
* Ethics and Value
We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.