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Base pay range
$50.00/hr - $60.00/hr
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Delivery Leader for Advisory Services & Business Professional Recruiting
ServiceNow Reporting & Dashboard Consultant (2 Positions)
Location: Charlotte, NC or Minneapolis preferred - Remote potential
Type: 6 Month Contract-to-Hire (possibility to extend/convert)
Department: People Analytics (HR)
Summary:
Our client, a leading financial services organization, is seeking two experienced ServiceNow Reporting & Dashboard Consultants to design and build in-tool reporting and dashboards. These tools will help improve visibility into ServiceNow utilization by the client’s employees and service partners, enabling better operational insights and decision-making.
Key Responsibilities:
* Design, develop, and maintain customized reports and interactive dashboards within the ServiceNow platform.
* Analyze utilization data to deliver actionable insights and recommendations to business stakeholders.
* Collaborate with cross-functional teams including IT, business analysts, and service partners to gather reporting requirements and ensure solutions align with business needs.
* Ensure data accuracy, integrity, and security within reporting solutions.
* Troubleshoot and resolve ServiceNow reporting and dashboard issues.
* Stay updated on ServiceNow platform enhancements and reporting best practices.
Required Qualifications:
* Proven experience designing and developing reports and dashboards within ServiceNow.
* Strong understanding of ServiceNow modules, data structures, and reporting tools.
* Proficiency with ServiceNow Performance Analytics and reporting features.
* Knowledge of data visualization best practices within ServiceNow.
* Excellent problem-solving skills and attention to detail.
* Strong communication and collaboration skills.
Preferred Qualifications:
* Experience in large enterprise environments, preferably in financial services.
* Familiarity with IT Service Management (ITSM) processes and ServiceNow workflows.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Analyst, Project Management, and Strategy/Planning
* Industries
Banking and Financial Services
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Inferred from the description for this job
Medical insurance
Vision insurance
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