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Sales & service coordinator

Brisbane
Ontario Health
Posted: 4 June
Offer description

Are you eager to help shape the future of mobility and contribute to sustainability? Then Vossloh is the right place for you. Join our team and be part of innovative solutions that drive positive change in the transportation industry. This is a permanent position.

Your Tasks

* Order Management and Client Coordination: Track and report on customer purchase orders, ensuring accuracy and on‐time delivery. Act as the first point of contact for routine client queries regarding small orders, delivery schedules and basic commercial matters. Maintain professional written and verbal communication with clients on behalf of the BD team. Support client meetings as required, taking actions and ensuring timely follow‐up.
* Supply Chain Coordination: Coordinate procurement support and supplier liaison with operations and factory teams. Manage delivery scheduling with factories to meet customer commitments.
* CRM and Pipeline Maintenance: Maintain CRM and pipeline records, ensuring data accuracy and completeness for the BD team. Update weighted pipeline reporting regularly and support the BD team with pipeline analysis and reporting outputs.
* Tender and Contract Administration: Prepare tenders, collate documents and submit via customer portals. Administer contract documentation, including tracking, filing and document control of executed contracts and supporting records. Maintain contract registers and capture key dates and obligations.
* Finance and Internal Reporting: Coordinate with the Finance team on client reporting, SOH reports and invoicing. Support preparation of board reports, KPI tracking and management meeting actions. Provide ad‐hoc reporting support to the BD team as required.
* Cross‐Team Support: Provide administrative support to the Specialty Products Engineer for turnout‐related activity. Liaise with broader Vossloh business units to support a unified approach to clients and projects. Handle other administrative tasks or ad‐hoc requests as required and directed.

Profile

* Minimum 3–5 years' experience in commercial administration, sales operations or a similar commercial coordinator role.
* Background in any sector may be accepted; transferable commercial and administrative skills are emphasized over industry‐specific experience.
* Demonstrated track record of supporting a sales or business development team in a fast‐paced commercial environment.

Benefits

* Generous remuneration package.
* Work anniversary bonus – every 5 years receive an extra week of annual leave and $3,000 to spend on a holiday.
* Extra 2 days of Life Leave for special occasions per year.
* Generous career development funds.
* Death and TPD insurance coverage.
* Salary sacrificing options (including novated leases).
* Additional purchased leave options.
* 15 weeks paid parental leave. Superannuation will be paid while on paid or unpaid parental leave for 12 months.
* Access to Telus Health Employee Assistance Program.
* Employee recognition rewards program.
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