Location: Kenmore, QLD, 4069
Full-Time: Immediate start
Reports to: Facility Manager
Job Title: Residential Care Officer
Salary range: $76,600 - $85,000 - depending on skills level and work experience + superannuation.
Job Closure date: 30 days
About the Role
On behalf of our client, a registered NDIS provider dedicated to empowering individuals to "live well," we are seeking a compassionate Residential Care Officer. Our client specialises in Supported Independent Living (SIL), Short Term Accommodation, Community Nursing Care, and daily life support for people with disabilities. They focus on building daily living skills, offering tailored personal care, and providing a "home away from home." We are looking for an officer who will uphold these values by delivering person-centred, therapeutic, and community-focused support to clients across Brisbane.
Key Duties (paraphrased & detailed)
Documentation & Care Planning
• Maintain accurate, current resident documentation including daily progress notes, thorough care assessments, and individualised care plans aligned with NDIS goals.
• Monitor and meticulously record any changes in residents' needs, behaviours, or health status, promptly reporting concerns to the clinical team.
Personal & Daily Living Support
• Assist with meal service and provide respectful support during mealtimes, encouraging independence and social engagement.
• Help deliver specialised community nursing care under supervision, following individual care plans (e.g., medication prompts, mobility assistance).
Independence & Emotional Wellbeing
• Encourage residents' independence by assisting with personal care tasks (dressing, grooming) in a dignified manner, consistent with their SIL or short-term accommodation plan.
• Offer genuine emotional support and companionship, fostering a "home away from home" environment.
Household & Environmental Duties
• Make beds, ensure fresh linen is available, store clothing neatly, and correctly return laundered items to each resident's room.
• Maintain a safe, clean, and organised living space, following Occupational Health & Safety (OH&S) policies.
Collaboration & Compliance
* Communicate effectively with colleagues, families, GPs, allied health professionals, and behaviour support practitioners to ensure coordinated, courteous service.
* Uphold residents' rights to privacy, confidentiality, choice, and decision-making, supporting compliance with NDIS Practice Standards and company policies.
* Attend team meetings, training sessions, and identify personal learning needs to support continuous improvement.
Workplace Safety & Rights
• Recognise and report potential risks, complaints, or incidents; follow all OH&S policies to maintain a safe environment for yourself, team, and residents.
• Demonstrate Equal Employment Opportunity principles and champion all organisational policies, ensuring a respectful, harassment-free workplace.
Skills & Experience Required
* Minimum 1 year full-time relevant experience (disability or aged care setting preferred).
* Diploma or relevant qualification in Individual Support, Community Services, or Nursing.
* Current NDIS Worker Screening Clearance (within 5 years) – preferable.
* Satisfactory police check, valid driver's licence, and own reliable transport.
* Up-to-date annual flu vaccination and full COVID-19 immunisation (with signed statutory declaration regarding overseas criminal history if required).
* Genuine team player with a commitment to long-term employment and person-centred values.
Why Join?
Rewarding work that makes a real difference in clients' independence, ongoing training, a supportive team culture, and modern community-based facilities.