Overview
This role is for a high‐pace technical seller who can create opportunities, develop scope discovery, shape credible solutions, and close profitable deals. The Technical Product Sales Manager is a full‐cycle, opportunity‐led sales role in the Chutes & Conveyors domain—driving funnel creation, value‐based proposals, and negotiation through to close, with strong pricing discipline and commercial governance.
What You'll Do
* Deliver a high standard of customer service by responding promptly, communicating clearly, and proactively managing customer expectations throughout the sales and delivery lifecycle.
* Build strong, trust‐based relationships with customers, ensuring a positive experience that drives repeat business and long‐term partnerships.
* Lead opportunities from identification to close.
* Build and maintain a high‐quality sales funnel aligned to growth objectives and ensure disciplined opportunity progression.
* Maintain disciplined CRM usage with accurate forecasting and consistent pipeline reporting.
* Conduct customer visits, site inspections, audits, and asset management assessments to uncover improvement opportunities.
* Lead value co‐creation sessions and problem‐solving workshops to convert operational pain into quantified value.
* Develop and present solution proposals including cost‐benefit analysis and improvement recommendations/frameworks.
* Own quotation quality and ensure profitability and risk assessment are built into each deal.
* Maintain pricing discipline and ensure compliance with commercial and risk management procedures.
* Monitor competitors, pricing dynamics, and customer trends; use insights to strengthen win strategies.
* Collaborate with engineering, service, supply chain/operations to ensure solutions are feasible, deliverable, and competitive.
* Support warranty processes and technical reviews, including inspection report assessments, recommendations, and solution definition.
What You'll Bring
* Strong customer service background with a proven ability to manage customer relationships, handle issues professionally, and deliver a consistently high‐quality customer experience.
* Excellent communication and interpersonal skills, with a customer‐first mindset and the ability to build rapport across all levels of an organisation.
* Demonstrated success in controlling complex B2B/industrial opportunities through to commercial close, with a consistent track record of delivery.
* Ability to proactively create opportunities and build the pipeline through structured opportunity identification and qualification.
* Disciplined qualification and opportunity management—able to build a clear win plan, stakeholder map, and mutual action plan.
* Strong value selling capability: translating operational issues into evidence‐based value propositions and building value through the proposal and negotiation phases.
* Commercial maturity: understands quotation quality, profitability, risk, and pricing discipline.
* CRM discipline and forecasting hygiene in a funnel‐driven sales environment.
* Technical background in mining/material handling or heavy industry, with the ability to engage credibly on chute and conveyor applications.
* Comfortable running site engagements (inspections, audits, assessments) and turning findings into commercially viable solutions.
Practical Requirements
* Be based in South Australia.
* Relevant trade and/or industry experience relating to chutes, chute linings and conveyor systems.
* Current driver's licence and willingness to travel to customer sites.
* Strong written and verbal English communication skills.
* Experience in office suite and CRM systems (Salesforce preferred).
Why join
* Extensive learning opportunities – ongoing growth dialogues, internal mobility, mentoring programmes, education assistance, ambitious projects and global opportunities.
* Wellbeing and safety – benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well‐being services, on‐site gym, meal benefits, car/bicycle benefits and engagement surveys.
* Annual bonus – global incentive programmes tied to business and performance targets.
* Hybrid working possibilities – while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
* Worldwide support – leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
* A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling and caring, and unites our people to build a sustainable future together.
* A work environment where safety is always the number one priority – both your physical and mental health is our priority.
* A competitive base salary reflective of your skills and experience with annual incentive programme.
* Comprehensive medical insurance benefits.
* Metso is an equal opportunity employer and encourages applications from a diverse range of suitably qualified candidates.
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