As a key point of contact for our valued customers, the successful candidate will provide exceptional front-line service and support to ensure their vehicle servicing experience is seamless and stress-free.
This is an exciting opportunity to join our dynamic team as a customer-focused Service Advisor.
The ideal candidate will be responsible for:
* Delivering outstanding customer service in person and over the phone
* Coordinating service bookings and managing customer expectations
* Liaising with technicians and service teams to ensure timely vehicle servicing
* Maintaining open communication channels to keep customers informed throughout their service journey
To succeed in this role, you will require:
* Demonstrated experience in customer-facing positions
* A strong interest in the automotive industry or a willingness to learn and develop your skills
* A confident and professional communication style
* An ability to thrive in a fast-paced environment working collaboratively as part of a team
* Possession of a current driver's license
We offer a supportive work environment and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.