Peopleone Consulting Pty Ltd – South Hedland WA
Job Type: Permanent position | Full time position
Job Description
Retail Supervisor – Full-time Position McDonald's South Hedland is currently seeking an experienced Retail Supervisor to join our team on a full-time basis. We are looking for a motivated and reliable professional who can support daily store operations, supervise staff, maintain high operational standards, and deliver excellent customer service in a fast-paced retail environment. The successful candidate must have at least 1-2 years of highly relevant experience in retail or hospitality supervision.
Salary: $75,000 – $85,000 per annum, depending on experience.
Key Duties and Responsibilities
* Supervise the daily operations of the retail store to ensure efficient and smooth business performance
* Support and supervise staff, including rostering, training, and performance monitoring
* Ensure high standards of customer service are maintained at all times
* Monitor sales performance and assist in implementing strategies to achieve sales targets
* Manage stock levels, inventory control, and ordering of supplies
* Handle customer inquiries, complaints, refunds, and escalated issues in a timely and professional manner
* Ensure compliance with company policies, food safety standards, and workplace health and safety (WHS) regulations
* Coordinate store opening and closing procedures and ensure all operational routines are followed
* Monitor staff productivity and motivate employees to achieve performance targets
* Maintain accurate records of sales, staffing, and operational activities
* Liaise with management regarding staffing, operational issues, and business performance
* Ensure the store is presented in a clean, safe, and customer-friendly condition at all times
Requirements
* Minimum 1-2 years of relevant experience as a Retail Supervisor, Assistant Supervisor, Team Leader, or in a similar supervisory role
* Strong leadership and team supervision skills
* Excellent communication and customer service abilities
* Ability to work in a fast-paced retail environment
* Good organisational and problem-solving skills
* Flexibility to work weekends, evenings, and public holidays as required
Location: South Hedland, WA. Position: Full-time Salary: $75,000 – $85,000 per annum. If this opportunity interests you and you are passionate about retail supervision and customer service, we encourage you to apply now.
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