About The Role
* Team Global Express is seeking a Senior Supervisor to join our Team in Mackay
* This is a Full Time Permanent Position, Monday to Friday (3pm starts)
* Oversee floor operations to ensure cost efficient and effective allocation of labour and equipment to achieve daily work requirements
* Ensure freight is received, documented, handled and loaded in the correct manner, whilst achieving maximum vehicle utilisation at minimal cost
* Plan and co‐ordinate freight to allocated trailers, ensuring all freight is loaded in assigned bays
* Ensure loading of Dangerous Goods is carried out in accordance with the Dangerous Goods Code
* Ensure all freight movements are scanned correctly
* Ensure all freight is secured safely in accordance with Load Restraint Guidelines
* Ensure all instances of damages to freight or equipment (forklift) are reported using a Service Incident Report
* Report all damaged freight to customer service
* Ensure customer freight is appropriately labelled and delivered in accordance with delivery specifications
* Ensure daily pre‐starts are done for all assigned forklifts and escalated fault rectification
* Ensure load plans and travel documentation are completed accurately
* Monitor all Forklift Operators to ensure the correct use of any ancillary equipment e.g. ramps, lifting platform etc
* Determine and consult with Branch Manager regarding daily labour hire requirements
* Ensure all new workers are inducted as per company procedures
* Complete staff roster daily and ensure that all leave is recorded accurately
* Other duties as deemed necessary by the Branch Manager
What You'll Bring
* Strong people performance management skills, with the ability to effectively lead and motivate a team
* Ability to foster a harmonious, collaborative, and efficient working environment
* Proficient computer literacy skills
* Strong numeracy and written communication skills
* Demonstrated problem‐solving ability with a solutions‐oriented mindset
* Ability to identify and resolve operational inefficiencies and service issues as they arise
What We Offer
* Competitive salary above industry standards
* Upskilling, training, mentoring and more to support your career development journey
* Fun and practical employee perks and discounts
* Flexible work, including work from home
* Inclusive parental leave policy that supports all parents & carers
* Peer recognition awards acknowledge when you go above and beyond
An Inclusive Workplace, Works for Everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
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