About the role
We have a full‐time hybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Bunbury store.
As the face of Medibank in your area, you will :
* Help customers choose the right health cover and services.
* Support them across multiple channels – in‐store, over the phone, online, and in the community.
* Build lasting relationships and trust through personalised conversations.
* Solve everyday challenges and share ideas to improve how we work.
* Work a flexible rotating roster Monday‐Friday with some Saturday work; hours 8 am‐8 pm, maximum 8‐hour shifts.
Qualifications
We don't require health insurance experience; we'll teach you that. If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team.
* Great at building rapport and explaining things clearly.
* Comfortable using technology and learning new systems.
* A team player who is adaptable and proactive.
* Detail‐focused and committed to protecting customer privacy.
Benefits
* Salary: $63,660 + 12% super + performance incentives.
* Flexibility: Work in‐store, from home, on‐site with partners, and out in the community.
* Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support, and more.
* Subsidised private health insurance and fully subsidised Healthy Living Extras.
* Paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day, and more.
* Growth & development: career pathways, learning programmes and opportunities to innovate within community teams.
* Inclusive culture: seven Employee Networks supporting belonging and inclusion.
Inclusion and Accessibility
We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates, and candidates with a disability.
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