Delaware North Australia is seeking a full-time Café Manager to lead our Coffee Quarter and The Hatchery venues at Perth Airport ! We’re looking for someone who’s passionate about delivering exceptional guest service, with a positive attitude and a drive to create unforgettable experiences. In this hands-on leadership role, you’ll oversee daily operations, manage and develop a dynamic team, drive financial performance, and exceed guest expectations. You’ll play a critical role in shaping our venue’s success, with your contributions recognised and valued. Free staff car parking Discounted food and beverage purchases across our outlets Airport ASIC pass valid for 24 months Reward and Recognition program Training and development opportunities Being part of a global company opens doors to various possibilities across our network of Australian and international resorts, airports, and stadiums Manage the daily operations of the venue and ensure all tasks are completed efficiently Achieve financial targets through effective budget management and cost monitoring Maintain accurate financial records and reports to support operational decision-making Lead recruitment efforts and train, mentor and develop team members to deliver exceptional guest service Create and manage staff rosters, ensuring efficient labour coverage while maintaining team wellbeing Resolve employee issues and conflicts in a professional and timely manner Drive guest satisfaction and build strong, lasting customer relationships Ensure adherence to OH&S, Responsible Service of Alcohol and food hygiene standards Cafe management experience in a fast-paced environment Approved Managers Card Responsible Service of Alcohol Certificate Food Safety Certificate Passion for the hospitality industry with a guest-focused, energetic and self-motivated approach Strong leadership skills and effective communication abilities Experience in recruiting, mentoring, training and developing teams Ability to work a 7-day rotating roster Perth Airport has been a pivotal hub for travelers in Western Australia since its establishment. With a focus on excellent service and convenience, the airport offers a diverse range of food, beverage, and retail services operated by Delaware North. Joining our team means becoming part of a dynamic environment where you'll contribute to delivering exceptional experiences for our passengers.