Culture Amp is looking for a Product Support Specialist in Melbourne to provide exceptional support to Australian customers. This role involves engaging with clients via email, chat, and video, assisting with inquiries about the Culture Amp platform, and advocating for customer feedback. The ideal candidate enjoys building relationships, has experience in a customer-facing role with SaaS products, and can explain technical issues simply. The position supports hybrid work arrangements, requiring one day per week in the Richmond office.
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