Suddenly is seeking an Account Director to lead content production for a fast paced retailer account. This is a client-facing role spanning omni-channel editorial and supplier-funded content.
This is a senior leadership position, responsible for client relationship management, commercial strategy, and high-level delivery for this flagship account. You will serve as the primary senior contact for a fast paced retailer, navigating complex client structures to build consensus and ensure all agency work aligns with their strategic business goals and tight timelines.
The role demands a proven ability to thrive under pressure, manage a high volume of simultaneous, complex, multi-channel projects, and maintain strong stakeholder relationships across all levels of the client’s business. You will oversee cross-functional account teams, ensuring profitable, consistent, and on-budget delivery. A strong focus on identifying and driving strategic growth and upsell opportunities is essential for meeting revenue targets.
What You’ll Do
Lead senior-level client relationships as a trusted advisor for content marketing solutions.
Develop strategic growth plans and drive upsell and new business opportunities for the account.
Oversee a high-volume pipeline of fast-turnaround, multi-disciplinary digital projects.
Manage financial accountability, including budget oversight, resource allocation and forecasting.
Approve campaign strategies, budgets, and creative outputs, ensuring client objectives and agency standards are met quickly.
Act as the escalation point for complex issues, delivery risks, and strategic alignment.
Report on account health, performance, and commercial outcomes to agency leadership.
Collaborate with internal agency directors (Creative, Strategy, Digital) for integrated delivery.
Leadership & People
Proven ability to mentor cross-functional teams in a fast-paced agency.
Skilled at driving strategic thinking and innovative initiatives.
Drives collaboration and high performance.
Client & Commercial
Exceptional stakeholder management, influencing and building rapport at all senior and mid-levels.
Sets account strategy, driving significant account growth and retention.
Strong commercial awareness, financial accountability, and experience managing budgets/revenue.
Excellent communication, presentation, and negotiation skills for senior client engagement.
Ability to translate complex ideas into compelling strategic recommendations and deliverables under tight deadlines.
Who are you? The ideal candidate combines strategic thinking, commercial acumen and strong leadership, with a focus on speed and navigating client organisations.
5–8 years of experience in client services or agency account leadership.
Proven success managing a high-value, demanding account with a rapid project cadence.
Demonstrated experience managing complex stakeholder environments within a large client organisation.
Experience leading cross-functional teams and managing diverse creative projects (web, print, digital).
Track record of driving strategic growth, profitability, and client satisfaction.
Familiarity with marketing, creative, or digital agency environments is essential.
A strong communicator who thrives in a fast-paced setting.
Benefits News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater valuable of Australia.
Exclusively ours
– Access to publications and products from across the News Corp family
Health & wellbeing
– Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)
Time off
– News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.
Helping you grow
– Development opportunities (including diversity and inclusion – focused education series) and recognition
Financial wellbeing
– Support on making the most of your money
Perks & discounts
– Exclusive offers across a range of products and services
Giving back
– Make a difference to our communities.
Workplace Inclusion and facilities
– Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms
Who are we? We are Australasia’s premiere content agency; we combine strategic thinking with publishing best practice across a range of channels to create audience-focused content solutions that deliver on business priorities. Our team consists of specialists across strategy, editorial, digital, social, design and sales, and we work with Australasia’s biggest brands, including Qantas, Bunnings, CBA, Officeworks, HCF and more.
What’s next? Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers
Our Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.
If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the DEI section.
Category: Commercial Content We are proud to be Australia’s most impactful media group, we’re even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.
With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.
Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.
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