Looking for a customer service role with long-term stability, career growth, and a supportive team culture?
Join a leading Australian manufacturer supplying steel building products to commercial and residential projects across the country. This is a fantastic opportunity to secure a permanent role with a well-established business that values teamwork, customer service, and professional development.
What's on Offer
* Monday to Friday hours, rotating shifts | 1st week 7:30am - 4pm, 2nd week 9am–5pm
* temp to perm
* Bohle location with onsite parking
* Stable, permanent opportunity with an industry leader
* Career development and progression opportunities
* Supportive and collaborative team culture
* Work with a business focused on safety, quality, and innovation
About the Role
As the Customer Service Representative, you'll be the key point of contact for customers, ensuring orders are processed efficiently and delivered on time. You'll work closely with internal teams across sales, warehouse, and logistics to provide an outstanding customer experience.
Key Responsibilities
* Managing customer enquiries via phone, email, and face-to-face interactions
* Processing sales and customer orders accurately within internal systems
* Coordinating deliveries and logistics to meet customer deadlines
* Liaising with warehouse, operations, and sales teams daily
* Building strong relationships with customers and stakeholders
* Resolving customer issues with a proactive, solutions-focused approach
* Maintaining accurate records and ensuring compliance with company procedures
About You
You are an organised and customer-focused professional who enjoys working in a fast-paced environment and building strong working relationships.
Requirements
* Previous experience in customer service, administration, internal sales, or order processing
* Strong communication and relationship-building skills
* High attention to detail and strong time management abilities
* Confidence using multiple systems and learning new software quickly
* Ability to multitask and prioritise competing deadlines
* A proactive attitude and team-focused approach
* Experience within manufacturing, construction, steel, transport, or industrial industries will be highly regarded
Why Apply?
This is more than just a customer service role - it's an opportunity to join a respected Australian business where you can build a long-term career. You'll be supported by an experienced team in a workplace that genuinely values its people and promotes internal growth opportunities.
If you're looking for a stable Monday-to-Friday role within a growing Australian business, click APPLY today.
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