About Our Client
Our client is a rapidly growing organisation within the FMCG industry, known for its commitment to operational excellence and innovation. As a medium-sized company, they provide structured processes and resources to support employees in achieving their goals.
Job Description
* Manage end-to-end customer order processing across B2B and DTC channels, ensuring on-time, in-full delivery (DIFOT)
* Coordinate transport and 3PL logistics, including stock transfers, dispatch, and delivery scheduling
* Oversee inbound freight operations, working closely with freight forwarders on bookings, tracking, and documentation
* Proactively resolve order, stock, and delivery issues, acting as the key point of communication for customers and internal teams
* Raise and manage purchase orders, tracking inbound shipments and ensuring accurate delivery timelines
* Maintain and update master data across systems, including SKU creation, inventory accuracy, and new product setup
* Support retailer onboarding, new product launches, and line setup processes across supply chain systems
* Collaborate cross-functionally with supply chain, sales, marketing and external partners to improve processes and drive efficiency
The Successful Applicant
* Proven experience in a supply chain, logistics, or operations coordination role
* Strong understanding of order management, inventory flow, and transport logistics
* Experience working with retailers, eCommerce, and/or 3PL partners
* High attention to detail with the ability to manage multiple priorities in a fast-paced environment
* Confident communicator, able to work cross-functionally with suppliers, customers, and internal teams
* Proactive problem-solver who can identify issues early and drive solutions independently
* Experience with ERP or inventory systems (e.g. Cin7, SAP, Shopify, or similar)
* Solid Excel and data management skills, with the ability to maintain accurate master data and reporting
What's on Offer
* Competitive salary package.
* Hybrid working - 2 days wfh
* Secure permanent role within a respected medium-sized business in Melbourne.
* Opportunities for professional growth and development in the business services industry.
* Collaborative and supportive work environment.
* Convenient Richmond location with access to public transport.
If you're ready to take the next step in your career as a Supply Chain Ops Coordinator, we encourage you to apply today.
Contact: Barry Mcgrory
Quote job ref: JN-052026-7019737
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