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Senior medical administrator / practice manager support (red hill)

Swan Hill
Eulan Brown Medical
Medical
Posted: 6 June
Offer description

About Us

Eulan Brown Medical specialises in supporting health professionals to successfully operate and grow their private practices. We currently manage approximately 15 established clinics across a diverse range of specialties, including Obstetrics & Gynaecology, Anaesthetics, Dermatology, Gastroenterology, Orthopaedics, Orthodontics & Periodontics, Neurology, Ophthalmology, Endocrinology, General Practice, and Paediatrics.

Our small, close-knit team consists of accountants and bookkeepers, administrative professionals, and a social media and marketing specialist. Together, we provide comprehensive support services to these medical practices across accounting, human resources, billing systems, IT infrastructure, and marketing—allowing clinicians to focus on delivering exceptional patient care. We are not a patient facing company, we do all the behind scenes work for the practices.

About the Role

We are seeking an experienced Medical Administrator to join our established and collaborative team, providing support across a number of specialist medical practices.

Permanent Australian residency is required for this position.

This is a varied and rewarding role, ideal for someone who enjoys problem-solving, thrives in a fast-paced administrative environment, and is keen to develop new skills within the medical sector.

From our Red Hill office, you will interact daily with multiple practices, assisting with day-to-day operational matters. While prior experience in all areas is not essential, training will be provided over time.

Responsibilities

* Administrative problem solving
* Onboarding new reception staff and clinicians
* Assistance with payroll and service fees on a fortnightly basis
* Troubleshooting staff/doctor issues
* Assistance setting up suppliers for the practices
* Supporting practice procedures and workflows
* Assistance with medicare and troubleshooting
* Assistant with private health fund billing structures and troubleshooting

Why This Role May Suit You

* Join a well-established experienced and supportive team
* A role where your experience and initiative are valued
* Work closely with specialists, practice managers, and medical staff
* Full‐time, Mon–Fri only
* Competitive hourly rate of $38–$45 p/h + free street parking

Skills & Experience

* Medical administration experience in specialist practices
* Experience with Genie medical practice software
* Knowledge of Medicare & private health fund inpatient billing
* Use of Microsoft suite, pdf, DocuSign, Tanda
* Confidence liaising with specialists and healthcare professionals
* Excellent organisational and communication skills
* Ability to work both independently and as part of a small team
* Experience with PRODA and Medicare Online systems would be highly regarded.

Perks & Culture

* Supportive, family-friendly work environment
* We prioritise work-life balance for each staff member
* Street parking available
* Opportunity for ongoing professional development
* Work with an experienced and collaborative team
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