Macquarie Group in Brisbane is looking for a Team Leader for Quality Control, Triage, and Low-Touch Case Management to oversee customer care operations. Your strategic leadership will ensure efficient handling of sensitive cases, and you will mentor your team while optimizing workflows for quality assurance.
The ideal candidate has extensive management experience in financial services and expertise in customer vulnerability. Macquarie offers various employee benefits, including parental leave, volunteer days, and wellbeing programs.
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