Clinical Support Officer: Outpatient Admin
This role entails delivering vital administrative support within the Outpatient Department.
* Coordinate outpatient department operations to ensure seamless service delivery;
* Maintain precise and up-to-date patient records;
* Communicate effectively with patients, families, and healthcare professionals;
* Perform other tasks as required by the Manager or delegate.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a keen eye for detail. They will be responsible for maintaining accurate records, coordinating patient appointments, and ensuring efficient day-to-day operations.
Key Responsibilities:
* Manage outpatient department activities to optimize service efficiency;
* Preserve accurate and current patient records;
* Establish effective relationships with patients, families, and healthcare providers;
* Carry out additional duties as assigned by the Supervisor or designate.
A successful Clinical Support Officer: Outpatient Admin will be a team player who is proactive, flexible, and committed to delivering exceptional customer service. They will be able to work collaboratively with colleagues to achieve shared goals and objectives.