Classification:
ASO5 Salary Range:
$85,790 - $95,413 + Superannuation Duration:
up to 2 years Vacancy Type:
Full Time Number of Positions Available:
Multiple Closing Date:
11:30pm, Friday 5th December 2025
About the Opportunity
The Triage Officer is responsible for coordinating and undertaking the timely, appropriate and productive triaging of reported complaints or notifiable incidents received to determine appropriate responses by SafeWork SA. The role assesses complaints and incident notifications to identify the need to accelerate high risk complaints for an investigation or assessment response by an inspector.
The Triage Officer is also required to effectively manage notifiable incidents/complaints, including collecting, collating and analysing a range of data and information, identifying risks and devising strategies based on SWSA procedures and reporting requirements. Other responses required of the role include referring the matter to other more appropriate authorities, writing to the relevant duty holder to advise them of the complaint received and requesting that they review the relevant parts of their safety management system (an administrative response), or taking no further action.
About the Business
SafeWork SA is a business unit within Attorney‑General’s Department and is responsible for providing work, health and safety, public safety, and state‑based industrial relations services across South Australia. As a regulator, our Investigators and Inspectors ensure work, health and safety, and public safety standards are met, and appropriate action is taken when breaches of laws are detected. We also help people better understand their work health and safety responsibilities.
Our values are:
Professionalism
Respect
Integrity
Service
For more information about the Attorney‑General’s Department and also SafeWork SA, please visit https://www.agd.sa.gov.au/ and www.safework.sa.gov.au.
Special Conditions for Employment
Employment is dependent on a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
Employment‑related Screening Check required.
Some out of hours work may be required.
Some interstate and intrastate travel may be required.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.
For further information about this exciting opportunity that is not covered by this website please contact Sylvia Uglesic, Manager Education, SWSA on 0434 075 182 or Sylvia.Uglesic@sa.gov.au
Click Apply and follow the prompts to submit your application.
The Attorney‑General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part‑time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier‑free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
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What we do
The Attorney‑General’s Department (AGD) brings together a diverse group of functions in the justice sector for and on behalf of the South Australian community.
The Department’s vision is of an inclusive, safe and fair South Australia. Our purpose is to promote justice by protecting rights, holding people to account in line with the law, improving safety, and contributing to an efficient and fair justice system.
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