At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Komatsu has the opportunity for a Product Support Advisor to assist in our Rio Tinto contract.
You'll be managing the fleet health of all Komatsu equipment by providing on-the-job technical assistance for the maintenance personnel in fault finding including major components change outs, maintenance practices & operating practices.
Your job is to assist personnel to resolve parts sourcing issues and resolve technical information sourcing issues.
Key responsibilities
* Understanding the daily downtime of machine fleet at site
* Involvement in repair process on local dealer machinery
* Assistance in administration of warranty
* Understanding and forecasting the scheduled downtime
* Weekly site update
* Feedback on service personnel
* Optimisation of machines
* Machine systems monitoring
Roster: 8:6 FIFO ex Perth – Day shift only Role Located: Pilbara
Must be living in Perth to be considered.
* Families Policy:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
* Financial:Income Protection Insurance provided through our company superannuation fund
* Career:Recognition, awards, flexibility, further education studies and internal career development
* Health:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
* Travel:Discounts with Avis, Qantas, Crown, IHG and travel agents
* Yearly Bonus:Potential to receive a yearly bonus
* Referral Program:$3,000 referral payment for referring a successful new employee to Komatsu
What we are looking for
* Hold a Trade or Engineering Qualification or background
* Have sound knowledge and experience of Komatsu Loaders
* Have worked on Mine Site/s in the WA Mining Industry
* Self-motivated with good initiative as well as strong team player attitude with drive and professionalism to excel
* Always have a high standard of Customer service whilst always promoting Komatsu Products and Services
* Demonstrated problem solving skills
* Ability to demonstrate a strong commitment to O.H.S always
* Ability to work away remotely at the customer site
* Have strong negotiation skills and attention to detail
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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