Division/Section: Business Services / Digital Information Technology
Position Type: Fixed Term Contract till 2030
Salary Range: Excellent Salary and Benefits
Location: Townsville
Application Close: 11:45pm, Wednesday 1 July 2026
About the Role
This position plays a key role in the end‐to‐end digital program of works, shaping the approach to achieving desired outcomes through delivery. It involves coordinating projects and resource management within the program, stakeholder and sponsor communications, reporting and program financial management.
The role works collaboratively across Council in the planning and delivery of customer focused, sustainable digital programs of work to support our Digital Strategy and Corporate Plans. It is a leadership position that requires role‐modelling performance standards, values, behaviours and attitudes integral to our workplace culture and stakeholder reputation.
The Team Manager plays a key role in advising the Senior Leadership Team and working collaboratively across the Leadership Team to champion our purpose of Growing Townsville, delivering the Corporate Plan in consultation with the Townsville community. The position is accountable to the Chief Digital and Information Officer and focuses on the needs and aspirations of the Townsville community.
About You
Our ideal applicant will hold relevant tertiary or professional qualifications in IT Program Delivery, Architecture, Human‐Centred Design or a related field, with postgraduate studies in Business Management highly regarded. You should have a proven track record of success as a senior leader within large, diverse organisations and excel in shaping high‐performing teams.
You bring expertise in establishing and maintaining customer‐focused, end‐to‐end IT delivery processes—from planning, design and approvals through to execution and commissioning—within complex organisational environments. Your background includes leading complex digital and technology projects, with demonstrated achievements in governance, cost management, reporting and driving successful program outcomes.
As a strategic and collaborative leader, you work effectively with executive teams and stakeholders across divisions to develop innovative strategies, policies and initiatives that support organisational priorities. You are financially astute, managing budgets, resources and digital program performance to ensure excellence in customer experience and compliance with statutory and legal requirements.
Benefits
* Up to 5 weeks annual leave
* Up to 3 weeks Personal/Carers Leave
* 14 weeks paid Parental Leave
* Domestic and Family Violence Leave
* Natural Disaster Leave
* Long Service Leave available pro rata after seven years
* Salary Sacrifice opportunities
* Learning and Development opportunities
* Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
* Employee Loyalty Program offering discounts at selected local businesses
* Employee Assistance Program
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings
Commitment to Diversity
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander peoples, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au or phone 07 4727 9004 for a confidential discussion.
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