Overview
The Sebel Yarrawonga is a luxury boutique hotel located in Silverwoods, the No.1 Golf & Lifestyle Resort on the Murray River near Lake Mulwala. The property offers a restaurant celebrating local regional wine and produce, open-air dining, spa and wellness centre, Black Bull 18-hole Championship golf course, an infinity-edge pool and bar with breathtaking views, and a relaxed vibe.
Responsibilities
* Be the first point of contact to greet guests upon arrival and check them into their rooms
* Provide information about hotel amenities, services, and local attractions
* Respond to guest inquiries and resolve any issues that may arise during their stay
* Process payments and maintain accurate records of guest transactions
* Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
* Assist with the planning and execution of events and conferences hosted at the hotel
* Maintain a professional and courteous demeanor at all times
Qualifications
* Previous experience in customer service, reception or tourism preferred
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Strong attention to detail and organisational skills
* Proficient in Microsoft Office and other computer applications
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