The Team:
The Telehealth and Virtual Care team play a pivotal role in supporting the Virtual Care Program, a statewide initiative aimed at helping clinical services deliver healthcare closer to patients’ homes through digital platforms. Based across Tasmania, including Hobart and Launceston, the team ensures the smooth operation of telehealth services by:
- Coordinating and supporting telehealth clinics and virtual care sessions.
- Training clinical and administrative staff in telehealth systems and equipment.
- Monitoring and troubleshooting video conferencing technologies.
- Building strong relationships with clinicians, patients, and administrative teams to enhance service delivery.
Their work significantly improves accessibility, convenience, and patient outcomes, especially for those in remote or rural areas. The team is known for its collaborative spirit, technical expertise, and commitment to innovation in digital health.
The Role:
Provide coordination, support and training to clinical and administrative staff, to facilitate the expansion of Telehealth capability across different Department of Health (DoH) care settings. This role is based in the South.
Work with clinical staff to ensure the smooth operation of Telehealth clinics and/or services across the region, including support and monitoring of video conference sessions, assistance with equipment setup, training and bookings.
You will need to:
- Develop and maintain strong working relationships with a range of clinical and health care professionals, patients and administrative staff.
- Provide advice to clinicians regarding the suitability, advantages and disadvantages between face-to-face and Telehealth consultations.
- Provide support for the successful operation of Telehealth capability including training, bookings and video conference connection support.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment:
Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until 30 April 2026.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $81,915 to $94,263 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Salary Packaging:
You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits available to eligible candidates:
- A range of leave entitlements, including study leave and Career development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Applicants should note the following criteria are desirable:
- Current Driver’s Licence
Note: - Please refer to the Application Guide for more information of pre-employment check.
Position Features:
- Travel between sites to be undertaken
- Potential intrastate or interstate travel
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
- Telehealth Coordinator Band 4 (WORD)
Application Guide:
- Department of Health - Applicant Guide (WORD)
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
*Applications from Recruitment agencies will not be accepted for this role
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Leif Dahl
Position: Senior Consultant - Outpatient Transformation Program
Phone number: leif.dahl@ths.tas.gov.au
Email address: 0407 802 082
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
📌 Telehealth Coordinator (524419
🏢 Tasmanian Government Jobs
📍 Tasmania