Job Overview
Ever wondered what keeps a data-driven business running when millions depend on it in real time? This is your chance to step into the engine room of live data operations, where every query, pipeline, and dashboard matters. You'll play a critical role ensuring data systems stay reliable, reporting stays accurate, and the business keeps moving — even under pressure during peak events.
Responsibilities
* Monitor and support live data pipelines across Databricks and transformation workflows
* Troubleshoot data issues using SQL and resolve incidents within agreed service levels
* Support reporting dashboards ensuring performance, accuracy, and availability for business users
* Manage incidents and escalations across internal teams and external vendor partners
* Drive proactive monitoring, alert response, and system reliability improvements
* Participate in on-call roster supporting after-hours and peak event operations
Qualifications
* Strong experience with SQL, including troubleshooting and optimising queries
* Experienced operating data pipelines using Databricks and transformation tools such as dbt
* Proven capability supporting live, business‐critical data systems in production environments
* Strong understanding of cloud platforms with exposure to AWS environments
* Experienced supporting reporting tools including Tableau with performance and data troubleshooting
* Proven ability to manage incidents, prioritise workloads, and meet service level commitments
* Ability to work collaboratively with internal teams and vendors, building strong relationships
* Comfortable working in on-call environments and responding to after‐hours incidents when required
Benefits
* Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
* 18 weeks paid parental leave for every new parent, no matter your role
* Ticketing to some of the country's biggest racing and sports events.
* Access to our leading wellbeing app and programs to help you be your best
* A range of corporate discounts and special offers with leading retailers
* A diverse and inclusive culture where everyone belongs
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