We're looking for a proactive and organised person to join our busy mortgage broking team in Gosford. This role combines broker support with marketing coordination — ideal for someone who enjoys variety, structure, and a touch of creativity.
About the role
Working closely with our brokers, you'll:
* Prepare client files and gather supporting documents for appointments
* Book and manage client meetings and assist with compliance requirements
* Track loan applications through to settlement, liaising with clients and lenders
* Manage the store's loan pipeline and follow up on outstanding items
* Plan and manage our monthly social media schedule, including creating videos and using Head Office–provided Canva tiles for posts
* Coordinate local sponsorships, community events, and basic marketing opportunities to build brand awareness
About you
We're looking for someone who:
* Bright and bubbly people person with strong attention to detail
* Has admin or customer-service experience (Mortgage Broker or real estate background a bonus but not a deal breaker)
* Is confident with social media platforms (Facebook, Instagram, LinkedIn, Tick Tok)
* Enjoys planning, scheduling, and posting engaging content — no graphic design skills required
* Communicates well with clients and colleagues
* Can manage multiple priorities and stay organised
* Works well both independently and as part of a small, friendly team
Hours and benefits
* 4 days per week (Monday to Thursday, or flexible schedule)
* Based in our Gosford office on Mann Street and you are required to come into the office as we are a retail store.
* $55,000 total package inclusive of superannuation (approx. $31/hour base rate)
* Great mix of client service, administration, and marketing support
* Supportive, down-to-earth team environment with opportunities to learn and grow
If this sounds like you, we'd love to hear from you. Please send your résumé and a short note about why you'd be a great fit.