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Customer service consultant

PTC Phone Tech & Comm
Customer Services agent
Posted: 3 June
Offer description

About the role

Join PTC, our store in Morayfield are looking for a Casual Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll:

* Create visually stunning product displays
* Engage customers with personalised recommendations and outstanding customer service
* Showcase your sales skills to exceed targets
* Embrace a culture of continuous learning and growth

No repair experience? No problem! We provide comprehensive training.

As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success.

Ideal candidate
* Flexibility to work at least one day on the weekend and availability on public holidays when necessary
* Ability to work during school hours throughout the week
Qualifications and Skills
* Enthusiastic about the dynamic world of mobile technology!
* Committed to delivering outstanding customer satisfaction
* Motivated in achieving targets and KPIs consistently
* Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses
* Familiar with effective sales strategies
* A quick learner with creative problem‐solving skills, ready to adapt on the fly!
Benefits
* Work‐life balance: Prioritise your well‐being in a supportive environment.
* Competitive salary and performance bonuses.
* Staff discounts and ongoing training.
* Recognition for commitment: your hard work is appreciated and celebrated.
* Culture of growth: leaders encourage innovation and personal growth.
Physical Requirements

This retail role includes some physical work on the floor such as lifting stock or moving displays (up to 25kg). A fitness check and random drug and alcohol testing may apply during employment as part of our commitment to a safe and healthy workplace. Police checks are also part of the onboarding process, where required.

We Welcome All Applicants

We prioritize fairness and inclusivity and are committed to supporting you throughout your recruitment journey.

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