Service Coordinator
Primary Location: Kalgoorlie, WA, AU
Job posting end date: 04/02/2026
We are seeking a Service Coordinator to join our Consumables, Pumps team. You will be responsible for overall administration duties for the Kalgoorlie Pumps Service & Operations Centre.
Based at our Kalgoorlie Pumps Centre, you will report into the Operations Manager, Australia.
Team you belong to
Our small team is growing, motivated and keen to succeed. We work closely with both internal and external stakeholders.
What you'll do
* Collate and submit weekly Works in Progress reports to customers.
* Assist with the administrative duties in relation to contractual obligations, to ensure compliance with agreements.
* Follow up on job completion and closure.
* Prepare invoices, cost summary reports and investigate unpaid invoices.
* Manage inventory for repairs, tracking and updating Service Manager of any deviation to agreed delivery dates.
* Prepare and issue quotations.
* Create and maintain electronic job files.
* Create packing lists and non-sales shipments for movement of goods to be repaired or refurbished.
* Purchase consumables for the workshop.
* Collate, manage and submit monthly reports for service activities.
* Provide Service Manager with weekly WIP table.
* Prepare parts requisitions and purchase requisitions.
* As required, assist with administration, planning, coordinating and reception duties.
Who you are
* Experience in relevant roles.
* A proven track record of professional accomplishment and reliability.
* Intermediate level skills in MS Office – Word and Excel.
* Excellent data entry skills – numerical and alphanumerical.
* Self-motivated and takes pride in their work.
* Able to work well in a small team environment, that will be autonomous in nature most of the time.
* Minimum 2 years' experience in an office based role.
* Knowledge and experience in the service or heavy industrial workshop industry.
* Technical report writing.
What's in it for you
* A work environment where safety is always the number one priority – both your physical and mental health is our priority.
* An annual incentive program.
* Additional Annual Leave benefit for all permanent and maximum term employees.
* Gender Neutral Paid Parental Leave of 18 weeks at full pay.
* Paid Volunteer Leave so you can give back to the local community or an organisation of your choice.
* Active Social Club and companywide social events as your social wellness is important to us.
* Family focused events as your family forms part of our close-knit community.
* Comprehensive medical benefits including discounted private health insurance for employees and immediate family.
* Company provided Salary Continuance insurance cover.
* Career development & education assistance to further your technical and leadership ambitions.
Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
#J-18808-Ljbffr