Job Details
* Full Time – Permanent
* Work with a supportive and friendly Customer Care team.
* Salary sacrifice - earn up to $15,899 tax free per year!
About the Opportunity
We are seeking a motivated Customer Care Assistant to join our friendly Customer Care team.
Reporting to the Customer Care Team Leader, your responsibilities will include:
* Providing prompt, professional administrative support to clients, visitors, volunteers, and staff
* Acting as the first point of contact via phone or face‐to‐face, answering queries or directing them to the appropriate team
* Booking, cancelling, and updating client appointments on behalf of stakeholders
Qualifications and Experience
* Medium to advanced skills in the use of Microsoft Office
* Strong data entry skills and an understanding of database administration
* High self‐motivation and ability to deliver high‐quality outcomes
* Advanced verbal and written communication skills
* Experience preparing correspondence and reports
* Availability to work a roster between 8:00 am – 6:00 pm, Monday to Friday
Desirable but Not Essential
* Experience in the aged care sector
* Familiarity with CHSP and MAC Portal
Required Documentation
You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.
Equal Opportunity Statement
Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Nursing and Health Professional Students are encouraged to apply.
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