We are looking for a Care Partner who loves building trust with clients and families and enjoys coordinating the right mix of services, plans, and supports. You will work alongside clients to understand their goals, explain how funded aged care services work, and coordinate services that match their needs and preferences.
If you want a role where you are a steady, reassuring point of contact and you can genuinely improve someone's day to day life, we would love to hear from you.
About Belong at Home
Belong at Home supports older people across the South West and is committed to helping people live with dignity and connection at home.
We believe care is more than a service, it is a relationship built on trust, respect and genuine connection.
We have offices in Bunbury, Donnybrook, Collie, Busselton, Margaret River and Bridgetown.
About the role
As a Care Partner, you will be the main point of contact for clients and their chosen support. You will coordinate services, maintain care plans and agreements, and support clients to understand their options and make informed choices.This role suits someone who enjoys balancing meaningful client relationships with the structure of documentation, service coordination and budget monitoring.
What you will do
• Build rapport with clients and their family or registered supporter, and keep communication clear and respectful.
• Explain funded aged care services and what the client is eligible to receive, including service lists, support plans and how care management works.
• Develop, maintain and review the client's care plan and service agreement, and document changes as needed.
• Coordinate services in line with the client's goals, preferences, and approved supports, including preferred workers and service times where possible.
• Monitor and manage the client's budget to ensure services remain appropriate, sustainable, and aligned to funding and contribution limits.
• Liaise with internal teams and relevant health practitioners to support continuity of care and timely responses to changing needs.
• Record care management activity and maintain accurate, respectful documentation in line with required processes.
What you will bring
• Experience in aged care, community services, care coordination or case management.
• Confidence having supportive, conversations with clients and families.
• Strong organisation skills, you can juggle plans, documentation, and follow-ups.
• Comfortable working with budgets and service planning.
• Clear written and verbal communication and confident system use.
• A current C class driver's licence (if travel is required)
• Willingness to complete required checks relevant to aged care work (Police Clearance) as well as annual influenza vaccinations.
Required Skills:
Certificate III in Community Services or Diploma.
What we offer
• We offer salary packaging up to $15,900 per annum to reduce the amount of tax you pay.
• Work type: Full Time based in Collie, Southwest
• Flexible work arrangements where possible.
• Training and development relevant to care management and sector reforms.
• Supportive team environment and structured processes.
How to apply
Please submit your resume and a short cover letter explaining why this role appeals to you and what experience you bring in client coordination or aged care.
Applications will be reviewed as they are received. Applicants must currently reside in the Collie, southwest region. Please only apply if you meet this requirement."
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Home Care Partner? Have you completed a qualification in community services?
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