Home Care Coordinator Job Description
Role Overview
The successful candidate will be responsible for planning, coordinating, and monitoring care and support services for clients in a home care setting.
This is an exciting opportunity to make a positive impact on the lives of vulnerable individuals and their families.
* Main Responsibilities:
* Manage incoming referrals and conduct comprehensive client assessments to identify individual needs.
* Develop tailored care plans that cater to client goals and preferences.
* Coordinate staff schedules and match carers with clients based on their specific requirements.
* Monitor service delivery to ensure high-quality care and maintain client satisfaction.
* Maintain accurate and up-to-date records of client information and comply with relevant policies and procedures.
* Respond promptly to incidents, feedback, or concerns in a professional and compassionate manner.
Requirements
To succeed in this role, applicants must possess the following skills and qualifications:
* Essential Requirements:
* Experience managing Home Care Packages is a necessity.
* AHPRA Registration is mandatory.
* Current First Aid Certificate is required.
* Valid Australian Driver's Licence and access to a reliable vehicle are essential.
* Current Police Check is necessary.
* NDIS Worker Screening Check is required.
* Desirable Qualifications:
* Solid understanding of Aged Care Quality Standards and person-centred care principles.
* Excellent interpersonal skills, with the ability to build strong relationships with clients, families, and staff.
* Confidence using care management systems and Microsoft Office.
* Strong time management and multitasking ability.
What We Offer:
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive remuneration package.