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Community activities and volunteering coordinator (newcastle city council)

Newcastle
Bendigo Advertiser
Posted: 27 November
Offer description

Community Activities and Volunteering Coordinator

Responsible to: Operations Manager
Hours: Part‑time (25–30 hours per week)
Salary: £27,740* to £29,201 per annum (FTE) (plus 4% contributory pension scheme)
Contract: Fixed‑term until October 2026 (extension subject to funding)
Holidays: 36 days (incl. 3 seasonal days and English Bank Holidays, FTE)
Location: Office and community‑based
Closing date: 23 November 2025

Responsibilities

- Volunteer management & development: recruit, induct and support a diverse group of volunteers, ensuring they feel valued, confident and prepared to contribute effectively to WERS’ activities; develop volunteering pathways for refugees and people seeking asylum, creating opportunities that build skills, confidence and belonging; provide support and supervision to volunteers, enabling them to shape and lead activities and establish the necessary internal processes to transition to a self‑sustaining, volunteer‑led programme model.
- Programme delivery & coordination: collaborate with partners to establish and deliver a programme of cultural, physical and wellbeing activities that promote community connections and mental and physical health; plan, coordinate and evaluate activities to ensure high‑quality, trauma‑informed delivery and positive client outcomes; work closely with other programme leads (Skillsmatch, Wellbeing, Inclusion & Progression) to ensure referrals and participation pathways are in place for clients.
- Outreach & community inclusion: deliver awareness‑raising sessions with partners and community organisations to increase inclusivity and accessibility for people seeking sanctuary; coordinate outreach sessions in the community, including temporary accommodation sites, engaging residents and linking them into WERS’ wider services.
- Project & financial administration: manage project objectives and budget in line with funding requirements, working with colleagues to ensure accurate monitoring, reporting and impact measurement; contribute volunteer and activity data to WERS’ monitoring and evaluation framework, ensuring evidence is available for funders, Trustees and stakeholders; maintain safeguarding, confidentiality and professional standards in all activities.

Qualifications

- Experience of recruiting, supporting or managing volunteers in a charity or community setting.
- Experience of planning, coordinating and delivering group activities or community events.
- Knowledge of barriers faced by refugees and people seeking asylum, including digital exclusion and social isolation.
- Ability to build supportive relationships with volunteers and service users, particularly those with lived experience.
- Understanding of safeguarding, confidentiality and trauma‑informed practice.
- Full UK driver’s licence and access to a vehicle.
- Experience of partnership working with statutory or voluntary organisations.
- Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes.
- Experience of delivering presentations or training.
- Lived experience of the asylum system or migration.

Competencies & Behaviours (WERS Values)

- Equity – Ensure fair access to activities and volunteering opportunities, challenging barriers and injustice.
- Changemaking – Use activities and volunteering as tools for inclusion and progression, enabling participants to grow, lead and take ownership of the programme’s future.
- Compassion – Provide a welcoming, supportive, trauma‑informed setting for volunteers and clients alike.
- Creativity & Innovation – Develop engaging activities and volunteering roles that respond to the needs and interests of clients.
- Integrity – Ensure transparency in volunteer management and project delivery, and maintain accurate monitoring and reporting for all stakeholders.
- Inclusion – Celebrate diversity, embed lived‑experience leadership, and create spaces where all voices are respected.

Inclusion Statement

We welcome and encourage applications from all sections of our diverse community, regardless of age, disability, sex, gender identity, pregnancy, maternity, race (including colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or marital or civil partnership status. More than half of our team have lived experience of migration (including seeking asylum) and we are committed to becoming an organisation that reflects the communities we work with. We believe diversity strengthens WERS – bringing fresh perspectives, driving innovation and making us a more effective, compassionate organisation. We want everyone to feel valued, respected and empowered to bring their authentic selves to work.

Contact

Get in touch. If you would like to find out more about this role, please email our Operations Manager, Alison Cheesman, at and we will arrange a convenient date and time.

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