Mantra on View is conveniently located in the heart of Surfers Paradise and a short walk from the light rail. The property offers a range of hotel and suite‐style accommodation with hinterland and ocean views, conferencing spaces, the NOSH Pan Asian restaurant, a bar, pool and spa. It caters to guests from leisure to corporate and is one of the largest Accor properties on the Gold Coast.
Purpose
As a Food & Beverage All‐Rounder at Mantra on View, you will warmly welcome guests and showcase our diverse food and beverage offerings. This role focuses on conferencing and events, where you'll assist in setting up rooms, handling buffet service, providing bar and beverage service, and contributing to gala dinners and cocktail events—all while displaying your barista skills. Your attention to detail, commitment to customer satisfaction, and collaborative approach will be essential in creating memorable experiences for every event.
Primary Responsibilities
* Create a welcoming and friendly atmosphere, turning every moment into a memory and every experience into a story.
* Transform challenges into opportunities, demonstrating problem‐solving abilities and unwavering positivity.
* Elevate dining experiences with personalised food and beverage suggestions within outlets and events.
* Proactively source information to increase product knowledge.
* Deliver exceptional buffet and table service, ensuring food stations are well stocked and guests are attended to promptly and professionally.
* Skilfully provide beverage service at events, including bar setup, drink preparation, and responsible alcohol service, while engaging with guests in a friendly manner.
* Prepare and serve a variety of coffee beverages with a high level of expertise, ensuring quality presentation and taste.
* Create a welcoming atmosphere for guests, attentively addressing their needs and ensuring a positive dining and event experience.
* Ensure all food and beverage areas are clean, well‐organised, and meet health and safety standards.
Skills & Experience
* Experience with setting up rooms, buffet service, bar and beverage service, and table service for events.
* Proven barista and beverage service skills.
* Flexibility across different schedules including weekends and public holidays as required.
* Possession of a valid QLD RSA.
* Passion for engaging with patrons and collaborating within a team of diverse professionals.
Accor Benefits
* ALL Heartist Membership – discounts on accommodation and food & beverage worldwide.
* Family & Friends Discounts – available on a range of accommodation, services and events.
* Accor Live Limitless (ALL) Loyalty Program – earn status and reward points on worldwide stays.
* Learn Your Way – career development support through Accor's training platforms, Accor Academy and Typsy.
* Build Your Network – access to over 300,000 Accor professionals worldwide.
* Worldwide Opportunities – work across more than 4,000 hotels in 110 countries.
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