Overview
At Energy Power Systems Australia (EPSA) our mission is clear – to give our customers the power they need to succeed. EPSA assumed distribution of CAT Mannheim sourced Gas Products in Australia, PNG and Solomon Islands. EPSA has taken on parts and service support for existing MWM and CAT CG products, offering a complete line of gas electric power products ranging from 50 - 4,300 electrical kW to meet a wide range of customer application needs.
The role:
Responsibilities
- Deliver exceptional customer service to our clients in servicing, overhauling, maintaining, commissioning and demobilising gas/diesel engines.
- Deliver CAT/CG - Mannheim product gas service and parts through strong relationships and identifying future business prospects.
- Travel regularly to Kalgoorlie and other locations within Western Australia, as well as time in the workshop.
- Support our growing customer base with great overtime opportunities.
- Participate in training and development, including CAT University (face-to-face and online).
About you
- Relevant trade qualification and experience.
- Ability to manage parts requirements for off-site work.
- Current driver's license with experience towing a trailer.
- Ability to prepare service job reports and timesheets when required.
- High-level organisational skills and attention to detail.
- Solid listening, fault-finding and problem-solving skills.
- Self-motivated, driven and a self-starter.
What we offer
- Centralised on-boarding induction at our Mulgrave (VIC) head office
- Vehicle Novated lease option
- Discounted CAT merchandise
- Discounted Health Insurance
- Employee Recognition Program and Service Awards
- Employee Assistance Program (EAP)
What next?
If you're interested and want to find out more, please submit your resume today.
Application questions
Your application will include the following questions:
- How many years' experience do you have as a Mechanical Field Service Technician?
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- Do you have a current Australian driver's licence?
- Do you have experience using computerised diagnostic tools?
- Have you worked in a role which requires fault finding experience?
Energy Power Systems Australia (EPSA) is the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands. EPSA sells and rents Cat engines and also designs, engineers and commissions a range of turnkey products and applications. We serve a diverse range of markets, including mining, forestry, construction, pipeline/oil field construction, agriculture, government sector, marine, transportation, fisheries, and the commercial transport industry.
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