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Patient services officer

Melbourne
Epworth
Posted: 15 April
Offer description

Job Description

Epworth Freemasons is offering permanent part-time and casual positions as a Patient Services Officer. In this role you will oversee various aspects of the pre-admission and admission process for both elective and emergency patients, reporting to the Patient Service Centre Manager.

Responsibilities
* Admitting and discharging of patients
* Responding promptly to enquiries and requests
* General administrative duties and entering patient's details to create admissions.
* Creating Estimates and completing Health Fund Checks
Qualifications
* Strong computer literacy
* Excellent attention to detail
* Strong customer service focus
* Ability to prioritise in a timely and accurate manner
* Ability to work under pressure and make informed decisions according to hospital needs
* Excellent communication skills
* Previous experience in health care, medical or health fund industry will be highly advantageous
Benefits
* Salary package up to $15,900 pre‐tax annually, leading to greater take home pay
* The largest educational scholarship programme of its kind in Australia
* Ability to purchase up to four additional weeks of leave
* Reduced cost of health services for you and your family at Epworth
* Relocation assistance is available for approved candidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature‐age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier‐free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

As a child‐safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in.

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