About the Role
You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.
Qualifications
* The highest levels of personal integrity and ethical behaviour.
* Minimum of 1 year full‐time experience in an Administrative role (or part‐time equivalent).
* Demonstrated ability to work in a customer‐service focused environment (desirable).
* Ability to work independently as well as part of a team to support the delivery of safe, efficient and high‐quality care to patients.
About You
With experience working in a clinical support role you enjoy contributing to positive health outcomes for patients. Your excellent interpersonal skills mean you are able to easily communicate with internal staff and external customers and your team knows you are willing to go the extra mile to help out wherever needed. You understand the importance of accurate and up‐to‐date record keeping in a clinical environment and take pride in being responsible for this. You are a respectful and professional person who demonstrates exceptional moral values in everything you do and are passionate about providing clinical support services and working as part of a multi‐disciplinary team to support delivery of the highest standard of care to patients.
Rewards & Benefits
* Be part of an amazing culture, based on the values of trust, care, innovation and pride.
* Gain access to Global Employee Networks that embrace diversity and inclusion.
* 'Start with a job and stay for a career' with extensive employment and growth opportunities across Serco's many contracts.
* Meaningful work supporting defence personnel.
* Medical Terminology training (BSBMED301 – Interpret and apply medical terminology) provided at no cost to you.
* Referral Programs.
* Paid annual and personal leave.
* Paid CPD leave for permanent employees.
* Paid volunteer leave and leave for reservists.
* Provision of uniform.
* Variety of lifestyle discounts through the Serco Benefits programme including discounts with Apple, Qantas, Hoyts Cinemas and more.
* Ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Programme (EAP).
Eligibility
You must also be an Australian Citizen in order to obtain the required Baseline Security Clearance for this role.
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